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Privacy Policy

Privacy Policy

Introduction

Welcome to https://local-businesses-victoria.thebestlocalpro.com (hereafter referred to as “our website” or “we”). We are committed to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, handling, and disclosure of information from users who interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our online presence, including but not limited to:

  • Our primary website at https://local-businesses-victoria.thebestlocalpro.com
  • Any mobile applications or software developed by us
  • Services offered through our platform
  • Products available for purchase on our site

Please note that this policy does not extend to third-party platforms, services, or websites accessed through links on our site. These external entities have their own privacy policies, and we encourage you to review them before using such services.

Processing Activities

This policy is designed to guide our interactions with users in the following scenarios:

  1. Using Our Services: When you sign up as an authorized user for our applications or services, we collect and process your personal data to provide you with a personalized experience.
  2. Website Visits: Every time you visit our websites, we may collect certain information, such as your IP address, browser type, and pages visited, for analytics purposes.
  3. Communication: If you choose to receive marketing emails, newsletters, or other communications from us, we will use your contact details accordingly.

Personal Data Collection

We collect various types of personal data, including:

  • Account Information: Details required to set up and maintain your user account, such as usernames, passwords, and email addresses.
  • Payment Information: Data needed for processing transactions, including cardholder name, card number, expiration dates, and security codes.
  • Financial Information: Your bank account details or other financial records when you opt for direct deposit or similar services.
  • Purchase Information: Items you buy from us, purchase history, and order details.
  • Mobile Device Identifiers: Unique device IDs, advertising IDs, and mobile network information collected through our mobile applications.
  • Location Data: Your geographical location data if you choose to share it or if required for location-based services.
  • Feedback: Any comments, reviews, or testimonials you provide to improve our products and services.
  • Social Media Information: Details from social media platforms when users log in through their social media accounts.
  • Product Information: Search history, product preferences, and purchase recommendations based on user behavior.

We obtain this data through direct user input, automated systems, and partnerships with third parties who provide us with anonymized or aggregated information.

Cookies

We employ cookies to enhance your experience on our website and for analytical purposes:

  • Strictly Necessary Cookies: These are essential for navigating our site and ensuring basic functionalities.
  • Preference Cookies: Remembering user preferences, such as language settings, helps us provide a personalized experience.
  • Analytics Cookies: Used by our analytics providers to track visitor behavior on our sites, enabling us to improve performance and content.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control which types of cookies are set on their device.

Retention and Deletion

We retain personal data only for as long as necessary to fulfill the purpose for which it was collected, or as required by law. Once the retention period expires, or when the purpose is achieved, we securely delete or anonymize your data.

Security Measures

We have implemented robust security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction:

  • Encryption: We use encryption protocols for data at rest and in transit to safeguard sensitive information.
  • Secure Third-Party Processing: Some services are provided by trusted third-party processors who adhere to strict data protection standards.
  • Access Controls: Strict access controls are in place to ensure that only authorized personnel can access your data.

Children’s Privacy

Our services are not directed at children under the age of 18. We do not knowingly collect or store personal data from minors, and we encourage parents and legal guardians to supervise their child’s online activities.

Your Rights (Subject to Local Regulations)

Depending on your jurisdiction, you may have specific rights regarding your personal data:

  • Access and Rectification: You can request access to the personal data we hold about you and ask for corrections if it is inaccurate or incomplete.
  • Erasure and Anonymization: In certain circumstances, you have the right to request the deletion of your data, known as the ‘right to be forgotten’. We may anonymize or delete your data upon request.
  • Data Portability: You are entitled to receive your personal data in a structured, commonly used format, allowing for its transfer to another controller.
  • Objection and Restriction: You can object to processing your data for specific purposes or restrict our use of your data in certain ways.
  • Withdrawal of Consent: If we rely on your consent to process your data, you have the right to withdraw it at any time.
  • Non-Discrimination: You cannot be discriminated against for exercising your data protection rights.

To exercise these rights or file a complaint, please contact our dedicated privacy team via the details provided below.

Changes to Privacy Policy

We reserve the right to update this policy at any time to reflect changes in our practices or legal requirements. Any significant changes will be prominently displayed on our website, and we encourage users to review it regularly.

Contact Us

For any inquiries, requests for data access or correction, unsubscribe queries, or feedback regarding this privacy policy, please contact us:

  • Email: [email protected]
  • Address: [Provide physical address]

We appreciate your trust in our company, and we are committed to maintaining the highest standards of data protection.



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